Privacy Policy

Welcome to Huma (hereinafter referred to as "Huma", "the App", "the Platform", "we", "us", or "our").

Huma is a global live streaming and short video platform that allows users to watch live content, share videos, interact through comments, follow creators, send virtual gifts, and manage personal profiles.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use Huma and related services.

By using Huma, you acknowledge that you have read and agreed to this Privacy Policy.

Huma is only available to users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

1. Information We Collect

We collect information that helps us provide, maintain, and improve Huma services.

1.1 Account Information

When you create or use a Huma account, we may collect:

• Username, nickname, profile photo, and account ID.
• Email address or phone number used for registration or verification.
• Age or date of birth information for age verification.
• Profile information and preferences you voluntarily provide.
• Account settings and security-related information.

1.2 User Generated Content (UGC)

When you use Huma's content features, we may collect:

• Live streams, short videos, photos, and captions.
• Comments, likes, follows, and other interactions.
• Profile information displayed publicly.
• Reports, appeals, and feedback related to content moderation.

You retain ownership of the content you upload. By submitting content, you grant Huma permission to host, display, process, and distribute your content only for operating and improving the Services.

1.3 Device and Technical Information

We may automatically collect:

• Device model, operating system, application version.
• Device identifiers, IP address, network information.
• Crash reports, performance data, and diagnostic information.
• Login records and security-related information.

1.4 Location Information

With your permission, Huma may collect:

• Approximate location based on IP address.
• Precise location information when you enable location permissions.

Location data may be used for regional content recommendations, localization, and service improvement.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Provide and Maintain Services

We use information to:

• Create and manage your account.
• Provide live streaming, short video, commenting, and following features.
• Process virtual gifts and related transactions.
• Provide customer support.

2.2 Improve User Experience

We may use information to:

• Recommend relevant live streams and videos.
• Improve content discovery and ranking.
• Analyze feature usage and optimize application performance.

2.3 Safety and Compliance

We use information to:

• Detect fraud, abuse, and security risks.
• Review reported content.
• Enforce platform rules.
• Protect users and maintain a safe environment.

2.4 Communication

We may use your information to:

• Send service notifications.
• Provide account security alerts.
• Inform you about important platform updates.

3. User Generated Content and Content Management

Huma allows users to upload, publish, and interact with content.

3.1 Content Processing

Uploaded content may include:

• Live video and audio.
• Short videos and images.
• Comments and public interactions.

Huma processes this information to provide content sharing features, improve recommendations, and maintain platform safety.

3.2 Content Moderation

To maintain a safe community, Huma may use:

• Automated detection tools.
• User reporting systems.
• Human review processes.

Content violating laws or platform rules may be removed, restricted, or result in account actions.

3.3 Prohibited Content

Users must not upload or distribute content involving:

• Illegal activities.
• Violence or threats.
• Hate speech.
• Sexual exploitation.
• Child Sexual Abuse and Exploitation (CSAE).
• Fraudulent or harmful content.

4. Information Sharing and Disclosure

Huma does not sell your personal information.

We may share information only in the following situations:

4.1 Public Information

Certain information may be visible to other users, including:

• Public profile information.
• Live streams and short videos you publish.
• Comments, likes, and follows.

4.2 Service Providers

We may share information with trusted providers that support:

• Cloud hosting.
• Analytics.
• Payment processing.
• Security services.

These providers are required to protect your information and only process data for authorized purposes.

4.3 Legal Requirements

We may disclose information when required to:

• Comply with laws or legal requests.
• Protect user safety.
• Prevent fraud or security threats.
• Enforce our policies.

5. Data Storage, Retention, and International Transfer

5.1 Data Storage

Huma stores user information through secure systems operated by Huma and trusted service providers.

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

5.2 International Data Transfer

Because Huma serves users globally, your information may be processed and stored in countries other than your country of residence.

When transferring personal information internationally, we take appropriate measures to ensure your information receives adequate protection according to applicable privacy laws.

5.3 Data Retention

We retain personal information only for as long as necessary to:

• Provide and maintain Huma services.
• Comply with legal obligations.
• Resolve disputes.
• Protect platform security.

When information is no longer needed, we will delete or anonymize it according to applicable requirements.

6. Cookies and Tracking Technologies

Huma uses cookies, SDKs, device identifiers, and similar technologies to support platform operations.

6.1 Purpose of Tracking Technologies

These technologies may be used to:

• Maintain account login status.
• Remember user preferences.
• Analyze application performance.
• Improve content recommendations.
• Detect security risks and fraudulent activities.

6.2 Advertising and Device Identifiers

Depending on your device settings and permissions, Huma may use:

• Apple's advertising identifier (IDFA).
• Android Advertising ID.

These identifiers may be used for analytics, measurement, and personalized experiences where permitted.

6.3 Managing Permissions

You can manage certain permissions through:

• Device system settings.
• Huma application settings.
• Privacy controls provided by your operating system.

Disabling certain permissions may affect some features but will not prevent access to basic services.

7. Children's Privacy and Child Safety Protection

7.1 Age Requirement

Huma is strictly limited to users who are 18 years old or above.

We do not knowingly collect personal information from children under 18.

7.2 Protection of Minors

If we discover that an account belongs to a user under 18:

• The account may be suspended or removed.
• Related personal information may be deleted.
• Access to platform services may be restricted.

7.3 Child Sexual Abuse and Exploitation (CSAE)

Huma has zero tolerance for Child Sexual Abuse and Exploitation (CSAE).

We prohibit any content or behavior involving:

• Child Sexual Abuse Material (CSAM).
• Sexual exploitation of minors.
• Grooming or attempts to exploit children.
• Any activity that may harm minors.

7.4 CSAE Detection and Reporting

Huma may use automated tools, user reports, and human review processes to identify suspected CSAE-related content.

If CSAE violations are confirmed:

• Content may be removed immediately.
• Related accounts may be permanently banned.
• Information may be reported to appropriate authorities or child safety organizations when required by law.

Users can report child safety concerns by contacting:

Email: service@huma.city

8. User Privacy Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information.

8.1 Access and Correction

You may request access to or correction of your personal information.

You can update certain account information directly through Huma settings.

8.2 Deletion Rights

You may request deletion of your account and personal information.

Account deletion can be requested through:

Settings > Account > Delete Account

After receiving a valid request, Huma will process deletion within a reasonable period, except where information must be retained for legal or security purposes.

8.3 Withdrawal of Consent

Where processing is based on your consent, you may withdraw consent at any time by:

• Changing device permissions.
• Adjusting application settings.
• Contacting Huma support.

Withdrawal does not affect processing completed before consent withdrawal.

8.4 Other Privacy Rights

Depending on applicable laws, you may also have rights to:

• Restrict certain processing activities.
• Object to specific uses of information.
• Request information portability.

To exercise privacy rights, contact:

service@huma.city

9. Account Management and Security

9.1 Account Management

You may manage your account through available settings, including:

• Profile information.
• Notification preferences.
• Privacy preferences.
• Account security options.

9.2 Account Deletion

When you delete your Huma account:

• Your profile may no longer be visible to other users.
• Your content may be removed or restricted.
• Personal information will be processed for deletion.

Certain records may be retained when required for legal compliance, fraud prevention, or dispute resolution.

9.3 Account Security

You are responsible for maintaining the security of your account credentials.

Huma recommends:

• Using a strong password.
• Avoiding sharing account access.
• Reviewing account activity regularly.

If you believe your account has been compromised, please contact Huma support immediately.

10. Live Streaming and Creator Data

Huma provides live streaming features that allow users to broadcast, watch, and interact with content.

10.1 Live Streaming Information

When using live streaming features, Huma may process:

• Live video and audio content.
• Stream titles, categories, and thumbnails.
• Viewer interactions, including comments and reactions.
• Virtual gifts and engagement information.

10.2 Creator Information

Creators may choose to provide additional public information, such as:

• Creator profile details.
• Public introduction information.
• Streaming preferences.
• Content-related information.

Information displayed publicly should be considered available to other users.

10.3 Live Content Safety

Huma may review live content to:

• Maintain platform safety.
• Detect policy violations.
• Prevent harmful activities.

Content that violates Huma rules may be removed or restricted, and related accounts may be subject to enforcement actions.

11. Virtual Currency, Gifts, and Payment Information

Huma provides virtual currency and digital gift features for user interactions.

11.1 Transaction Information

When you purchase or use virtual items, Huma may process:

• Virtual currency purchase records.
• Gift sending history.
• Transaction identifiers.
• Account balance information.

11.2 Payment Processing

Payments are processed through authorized platforms, including:

• Apple App Store In-App Purchase.
• Google Play Billing.

Huma does not store complete payment card numbers or banking information.

11.3 Virtual Items Rules

Virtual currency and digital gifts:

• Are for use within Huma only.
• Do not represent real-world currency.
• Cannot be transferred or exchanged except where officially supported.

Fraudulent transactions or misuse of payment systems may result in account restrictions.

12. Recommendation and Automated Processing

Huma uses automated technologies to improve content discovery and platform experience.

12.1 Content Recommendations

We may use information such as:

• Videos and live streams you watch.
• Creators you follow.
• Likes, comments, and interactions.
• Viewing patterns and preferences.

This information helps personalize content recommendations.

12.2 Safety and Fraud Detection

Automated systems may assist with:

• Detecting spam.
• Identifying suspicious activities.
• Protecting accounts.
• Supporting content moderation.

12.3 Human Review

Automated systems are used as support tools and may be combined with human review processes where appropriate.

13. Third-Party Services

Huma may use third-party services to provide and improve the platform.

13.1 Service Providers

Third parties may provide:

• Cloud storage.
• Analytics services.
• Payment services.
• Security solutions.
• Customer support tools.

13.2 Third-Party Privacy Policies

Third-party services operate under their own privacy policies.

We encourage users to review third-party privacy practices before using external services.

Huma is not responsible for the privacy practices of third-party services outside our control.

14. Changes to This Privacy Policy and Contact Us

14.1 Privacy Policy Updates

Huma may update this Privacy Policy from time to time due to:

• Changes in our services.
• Updates to privacy practices.
• Changes in applicable laws.

If significant changes are made, we may notify users through:

• In-app notifications.
• Push notifications.
• Email communications.

The updated Privacy Policy becomes effective on the date stated at the beginning of the document.

14.2 Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Huma Privacy Support

Email:

service@huma.city

You may contact us regarding:

• Privacy questions.
• Data access requests.
• Account deletion requests.
• Content safety reports.
• Child safety concerns.